(b) Explain why Oliver might legitimately feel he has a grievance against his manager and identify w

(b) Explain why Oliver might legitimately feel he has a grievance against his manager and identify which aspects

of the formal disciplinary procedure David Morgan did not follow or allow in this case. (9 marks)

参考答案

正确答案：Part (b):Oliver may feel he has a grievance as a consequence of treatment which he perceives as unfair. Proper disciplinary procedures areessential for harmonious relationships between management and all staff. Oliver may feel that he has been singled out and thatDavid Morgan does not understand the need for equity in invoking disciplinary procedures.David Morgan did not follow this procedure. No informal talk took place which might have resolved the problem, preferring todeliver an oral warning, then moving to a written warning and dismissal. Oliver was not represented and his dismissal is likely tolead to dissatisfaction with Oliver’s peers.Oliver must now invoke the correct grievance procedure.

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